Wireless Broadband Support

Connection Problems

  1. No Connection?
    • Click here for the solution
  2. Intermittent Connection?
    • Click here for the solution
  3. Slow Speeds?
    • Click here for the solution
  4. Problems with keeping a connection using Windows Vista?
    • Click here for the solution

Security Problems

  1. Using a wireless router? Are you Sharing your Internet with the neighbors?
    • Click here for more information
  2. Downloading Music / Movies / Games? Are you sharing copyrighted material online?
    • Click here for more information
  3. Computer running really slow? Getting a lot of popups? Your browser 'Re-directing' you to odd websites?
    • Click here for more information


Surf Air Wireless Hours

If you are having trouble with your Internet connection or have questions about your account, we're here to help!

Office Lobby Hours
Day Hours
Monday-Friday 9 am CST - 5:30 pm CST
Saturday 9 am CST - 1 pm CST
Sunday Closed
Phone Customer Support and Sales Hours
Day Hours
Monday-Friday 9 am CST - 9 pm CST
Saturday 9 am CST - 1 pm CST
Sunday Closed